:root{--teal:#087f78;--teal-dark:#08665f;--ink:#182e37;--muted:#7c8b91;--line:#e6eceb;--bg:#f5f7f7;--soft:#e8f4f1;--red:#ba5c56;--amber:#a67837;--white:#fff;font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);font-synthesis:none}*{box-sizing:border-box}body{margin:0;background:var(--bg);font-size:14px}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer;border:1px solid var(--line);background:white;color:var(--ink);border-radius:7px;padding:9px 14px;transition:.16s}button:hover{border-color:#8ebbb1;background:#f0f7f5}button:disabled{opacity:.5;cursor:not-allowed}button.primary{background:var(--teal);border-color:var(--teal);color:white}button.primary:hover{background:var(--teal-dark)}button.link{border:0;background:none;color:var(--teal);padding:5px}button.danger{color:var(--red)}a{color:var(--teal);text-decoration:none}h1,h2,h3,p{margin:0}h1{font-size:27px;letter-spacing:-.6px}h2{font-size:17px}h3{font-size:15px}small,.muted{color:var(--muted);font-size:12px;line-height:1.8}.sub{color:var(--muted);margin-top:9px;font-size:13px}.mono{font-variant-numeric:tabular-nums}.brand{display:flex;align-items:center;gap:11px;font-size:17px;font-weight:700;letter-spacing:.4px}.brandmark{width:32px;height:35px;background:var(--teal);color:white;display:grid;place-items:center;border-radius:10px 4px 10px 4px;font-size:20px}.sidebar{position:fixed;left:0;top:0;bottom:0;width:222px;padding:28px 16px;background:white;border-right:1px solid var(--line);z-index:20;display:flex;flex-direction:column}.sidebar .brand{padding:0 12px 26px}.nav-label{font-size:10px;color:#a1adaf;letter-spacing:2px;padding:17px 16px 12px}.navbtn{border:0;background:none;width:100%;text-align:left;display:flex;align-items:center;gap:13px;padding:13px 15px;margin-bottom:5px;color:#607078;font-size:14px;border-radius:7px}.navbtn.active{background:var(--soft);color:var(--teal);font-weight:600}.navbtn .navdot{margin-left:auto;background:#d87967;color:white;font-size:10px;padding:2px 6px;border-radius:4px}.navicon{width:20px;height:20px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.sidebar-bottom{margin-top:auto;padding:20px 12px 0;border-top:1px solid var(--line)}.online-dot{width:6px;height:6px;background:#4b9c80;display:inline-block;border-radius:50%;margin-right:5px}.shell{margin-left:222px}.topbar{height:72px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 36px;background:#ffffffdb;gap:18px}.crumb{font-size:12px;color:var(--muted)}.top-right{display:flex;align-items:center;gap:17px}.searchbox{position:relative}.searchbox input{background:#f5f7f7;width:230px;border:1px solid transparent;border-radius:6px;padding:9px 12px}.demo-label{color:#948571;background:#f5f0e8;padding:5px 9px;border-radius:4px;font-size:10px;white-space:nowrap}.userbtn{display:flex;align-items:center;gap:10px;background:none;border:0;padding:0}.avatar{width:34px;height:34px;flex-shrink:0;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;background:#e7f1ee;color:var(--teal);font-size:13px;font-weight:600}.avatar.lg{width:52px;height:52px;font-size:22px}.avatar.alt{background:#edf0f8;color:#697898}.user-meta{text-align:left;font-size:12px;line-height:1.7}.user-meta small{font-size:10px}.main{max-width:1600px;padding:32px 36px 40px;margin:auto}.pagehead{display:flex;align-items:center;justify-content:space-between;margin-bottom:26px;gap:16px}.eyebrow{font-size:10px;letter-spacing:2px;color:var(--teal);margin-bottom:10px}.actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.card{background:white;border:1px solid var(--line);border-radius:10px;overflow:hidden}.card-head{padding:20px 22px;display:flex;align-items:center;justify-content:space-between;gap:10px}.card-body{padding:0 22px 22px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:17px;margin-bottom:25px}.stat{padding:21px 22px;position:relative}.stat-label{font-size:12px;color:#79898d}.stat-number{font-size:34px;font-weight:600;letter-spacing:-1px;margin:13px 0 8px}.stat-foot{font-size:11px;color:#93a09f}.stat-symbol{position:absolute;right:21px;top:23px;width:33px;height:33px;display:grid;place-items:center;background:var(--soft);border-radius:8px;color:var(--teal)}.stat.warn .stat-symbol{background:#fbefeb;color:var(--red)}.stat.warn .stat-number{color:#aa6655}.grid-main{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:22px}.stack{display:flex;flex-direction:column;gap:20px}.tabs{display:flex;gap:23px;border-bottom:1px solid var(--line);padding:0 22px;overflow:auto}.tabs button{border:0;background:none;border-radius:0;padding:15px 0 14px;white-space:nowrap;color:#829090;font-size:12px}.tabs button.active{color:var(--teal);border-bottom:2px solid var(--teal);font-weight:600}.filters{display:flex;gap:10px;flex-wrap:wrap;padding:17px 22px;border-bottom:1px solid var(--line)}.filters input{min-width:190px}.filters input,.filters select{border:1px solid var(--line);border-radius:6px;padding:8px 10px;background:white;font-size:12px;max-width:100%}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;white-space:nowrap}th{text-align:left;background:#fafbfb;font-size:11px;font-weight:500;color:#899497;padding:12px 20px}td{padding:17px 20px;border-bottom:1px solid #eff2f1;font-size:12px}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fbfdfc}td small{font-size:10px;display:block}.namecell{display:flex;align-items:center;gap:10px}.namecell strong{font-size:13px;font-weight:600}.tag{display:inline-block;font-size:10px;line-height:1.5;padding:4px 7px;border-radius:4px;background:#eff2f3;color:#687c83;white-space:nowrap}.tag.teal{background:#e7f4ef;color:#388973}.tag.red{background:#f9eae7;color:#b66459}.tag.amber{background:#fbf2e1;color:#ac823f}.tag.blue{background:#edf1fa;color:#6581ad}.tag.purple{background:#f1ecf9;color:#937caf}.tag+.tag{margin-left:5px}.table-foot{padding:14px 22px;display:flex;justify-content:space-between;color:#97a29f;font-size:11px;border-top:1px solid var(--line)}.list-item{padding:15px 0;border-bottom:1px solid #eef1f0;display:flex;gap:12px;align-items:flex-start}.list-item:last-child{border-bottom:0}.list-item .grow{flex:1}.list-item p{line-height:1.7;font-size:12px;margin:5px 0}.tiny-icon{color:var(--teal);width:26px;flex-shrink:0;padding-top:2px}.notice{padding:14px 18px;background:#edf5f2;border:1px solid #dfeee8;color:#54796b;border-radius:7px;font-size:12px;line-height:1.8;margin-bottom:22px}.notice.amber{background:#faf5e9;border-color:#eee6d4;color:#9c7b42}.empty{padding:44px 22px;text-align:center;color:#8b9999;font-size:13px;line-height:1.9}.empty .navicon{width:32px;height:32px;margin-bottom:10px;color:#b3c3bc}.section-space{margin-top:22px}.detail-head{display:flex;align-items:center;gap:17px}.detail-grid{display:grid;grid-template-columns:240px minmax(320px,1fr) 270px;gap:20px}.info-row{display:flex;justify-content:space-between;gap:12px;font-size:12px;padding:11px 0;border-bottom:1px solid #f0f3f1;line-height:1.8}.info-row:last-child{border:0}.info-row .label{color:#8b989a;flex-shrink:0}.info-row .value{text-align:right;overflow-wrap:anywhere}.timeline{padding:20px 23px}.timeline-entry{position:relative;padding:0 0 25px 20px;border-left:1px solid #e2ece7;margin-left:4px}.timeline-entry:last-child{padding-bottom:0}.timeline-entry:before{content:'';width:7px;height:7px;border:2px solid #59a894;background:white;border-radius:50%;position:absolute;left:-5px;top:3px}.record-header{display:flex;justify-content:space-between;gap:8px;margin-bottom:12px}.record-summary{font-size:13px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere}.record-footer{display:flex;align-items:center;justify-content:space-between;margin-top:12px}.record-author{font-size:12px;margin-bottom:9px}.attachment{display:inline-block;font-size:11px;background:#f3f6f5;padding:7px 10px;margin-top:9px;border-radius:4px}.voided{opacity:.5}.taskcard{padding:14px;border:1px solid var(--line);border-radius:7px;margin-top:12px}.taskcard h3{font-size:13px;line-height:1.7}.taskcard .actions{margin-top:10px}.board{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:18px}.column{background:#edf1f0;border-radius:9px;padding:14px;min-height:330px}.column-head{font-size:13px;font-weight:600;display:flex;justify-content:space-between;margin:3px 0 16px}.handoff-card{padding:16px;margin-bottom:12px;box-shadow:0 2px 4px #20392f03}.handoff-card p{margin:12px 0;font-size:12px;color:#82908d;line-height:1.8}.steps{display:flex;gap:14px;align-items:center;margin-bottom:24px;padding:20px 24px}.step{flex:1;display:flex;gap:12px;align-items:center;font-size:12px}.step-num{border-radius:50%;height:27px;width:27px;background:var(--soft);color:var(--teal);display:grid;place-items:center;font-size:12px}.lesson-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.lesson{padding:23px}.lesson .number{color:#96b3a9;font-size:12px;letter-spacing:2px}.lesson h2{margin:12px 0;font-size:17px}.lesson p{font-size:12px;line-height:1.9;color:#81928b;min-height:47px}.lesson-foot{display:flex;justify-content:space-between;align-items:center;margin-top:20px}.progress{height:5px;background:#eaf0ed;border-radius:4px;overflow:hidden}.progress span{height:100%;display:block;background:#2e9482}.training-header{display:flex;align-items:center;gap:20px;padding:24px;margin-bottom:24px}.training-header .grow{flex:1}.training-header .progress{width:200px;margin-top:10px}.admin-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.admin-tile{text-align:left;padding:25px;min-height:155px}.admin-tile h2{margin:14px 0 9px}.admin-tile p{color:#83918c;font-size:12px;line-height:1.8}.sop-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}.sop-card{padding:24px}.sop-card p{font-size:12px;color:#758b83;line-height:1.9;margin:12px 0}.sop-card dt{font-size:11px;color:#93a09a;margin-top:13px}.sop-card dd{margin:5px 0;font-size:13px;line-height:1.9}.modal-overlay{position:fixed;inset:0;background:#15302955;backdrop-filter:blur(3px);z-index:80;display:flex;align-items:center;justify-content:center;padding:24px}.modal{background:white;width:620px;max-width:100%;max-height:90vh;border-radius:12px;box-shadow:0 20px 80px #142d3626;display:flex;flex-direction:column}.modal.wide{width:900px}.modal-header{padding:22px 25px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between}.modal-body{padding:24px 25px;overflow:auto}.modal-footer{padding:17px 25px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:9px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}.field{display:flex;flex-direction:column;gap:8px;margin-bottom:17px}.form-grid .field{margin-bottom:0}.field.full{grid-column:1/-1}.field label{font-size:12px;color:#697d75}.field input,.field select,.field textarea{width:100%;border:1px solid #dce5e0;border-radius:6px;padding:10px 11px;background:white;color:var(--ink)}.field textarea{min-height:95px;resize:vertical;line-height:1.8}.field input:focus,.field textarea:focus,.field select:focus{outline:2px solid #cae7dc;border-color:var(--teal)}.check{display:flex;align-items:flex-start;gap:10px;padding:12px 0;font-size:13px;line-height:1.6}.check input{accent-color:var(--teal);margin-top:4px}.error{background:#fff0ed;color:#aa5349;padding:10px 13px;border-radius:6px;font-size:12px;margin-bottom:16px}.history-entry{padding:18px 0;border-bottom:1px solid var(--line)}.history-entry:first-child{padding-top:0}.diff{display:grid;grid-template-columns:120px 1fr 1fr;gap:10px;font-size:12px;margin-top:10px;overflow-wrap:anywhere}.diff span{padding:8px;background:#f7f9f7;white-space:pre-wrap}.diff .before{background:#fbf1ee;color:#956b62}.diff .after{background:#eef7f1;color:#4d8061}#toast{position:fixed;bottom:30px;left:50%;transform:translateX(-50%) translateY(80px);background:#183d34;color:white;padding:13px 24px;border-radius:8px;opacity:0;transition:.2s;z-index:120;font-size:13px}#toast.show{transform:translateX(-50%) translateY(0);opacity:1}.boot{padding:30px;color:var(--teal)}.login{min-height:100vh;display:grid;grid-template-columns:1.15fr 1fr}.login-art{background:#163f38;color:#e9f3ee;position:relative;overflow:hidden;padding:55px 65px;display:flex;flex-direction:column;justify-content:space-between}.login-art:after{content:'';position:absolute;width:500px;height:500px;border:1px solid #c3e4d226;border-radius:50%;right:-220px;bottom:-50px;box-shadow:0 0 0 80px #c3e4d20a,0 0 0 160px #c3e4d208}.login-art h1{font-size:44px;line-height:1.5;font-weight:500;letter-spacing:1px}.login-art p{line-height:2.1;margin-top:24px;color:#aac5bc;font-size:14px}.login-art .brandmark{background:#d6e9dd;color:#214e3e}.login-panel{display:flex;align-items:center;justify-content:center;padding:40px;background:#fafbf9}.login-box{width:360px;max-width:100%}.login-box h2{font-size:25px}.login-box form{margin-top:32px}.login-box button.primary{width:100%;padding:12px}.login-box .field{margin-bottom:21px}.footer-note{font-size:11px;color:#9ba9a1;line-height:1.9;margin-top:25px}.backbtn{margin-bottom:18px}.split{display:flex;justify-content:space-between;align-items:center;gap:10px}.bar{height:6px;border-radius:5px;background:#edf1ef;overflow:hidden;margin-top:8px}.bar div{height:100%;background:var(--teal)}.mobile-menu{display:none}.month{padding:8px;border:1px solid var(--line);border-radius:6px}.pillrow{display:flex;gap:8px;flex-wrap:wrap}.preserve{white-space:pre-wrap;line-height:1.9;overflow-wrap:anywhere}.form-section{margin:22px 0 14px;padding-top:18px;border-top:1px solid var(--line);font-size:14px}.history-link{font-size:11px!important}.modal-body ul{line-height:1.9;padding-left:20px}.welcome-date{color:#8c9b95;font-size:12px}
@media(min-width:1600px){.main{padding-top:42px}.grid-main{grid-template-columns:minmax(0,1fr) 320px}.detail-grid{grid-template-columns:260px minmax(350px,1fr) 300px}}
@media(max-width:1200px){.sidebar{width:190px}.shell{margin-left:190px}.main{padding:25px 22px}.topbar{padding:0 22px}.detail-grid{grid-template-columns:220px minmax(300px,1fr)}.detail-grid>.stack:last-child{grid-column:1/-1;display:grid;grid-template-columns:1fr 1fr}.grid-main{grid-template-columns:1fr}.grid-main>.stack{display:grid;grid-template-columns:1fr 1fr}.board{grid-template-columns:repeat(2,1fr)}.topbar .searchbox{display:none}.stat{padding:18px}.stat-symbol{right:15px}.admin-grid{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.sidebar{display:none;width:225px;box-shadow:10px 0 50px #17352b33}.sidebar.open{display:flex}.shell{margin-left:0}.mobile-menu{display:block;padding:5px 9px}.topbar{padding:0 16px;height:62px}.top-right{gap:9px}.demo-label,.crumb{display:none}.main{padding:22px 15px}.pagehead{align-items:flex-start}.pagehead h1{font-size:24px}.actions button{font-size:12px;padding:8px 10px}.stats{grid-template-columns:1fr 1fr;gap:10px}.stat-number{font-size:29px}.stat-symbol{width:28px;height:28px}.detail-grid,.board,.lesson-grid,.sop-grid,.admin-grid{grid-template-columns:1fr}.detail-grid>.stack:last-child,.grid-main>.stack{grid-template-columns:1fr}.detail-grid>.stack:first-child{display:grid;grid-template-columns:1fr}.grid-main{gap:15px}.form-grid{grid-template-columns:1fr}.form-grid .full{grid-column:auto}.modal-overlay{padding:10px}.modal-body{padding:20px}.modal{max-height:95vh}.diff{grid-template-columns:1fr}.login{grid-template-columns:1fr}.login-art{display:none}.login-panel{min-height:100vh}.steps{flex-wrap:wrap}.step{flex-basis:40%}.training-header{flex-wrap:wrap}.training-header .progress{width:130px}.detail-head{gap:10px}.top-right .user-meta small{display:none}.tabs{gap:17px}.card-head{padding:18px}.card-body{padding:0 18px 18px}}

@media(max-width:1000px){.stats{grid-template-columns:1fr 1fr}.stat-label{padding-right:35px}.grid-main,.card{min-width:0}}
@media(max-width:760px){.pagehead{flex-wrap:wrap}}
/* Training and reference library controls */
.card-head>input,.card-head>select{border:1px solid var(--line);border-radius:7px;padding:10px 12px;background:white;color:inherit;font:inherit;max-width:100%;min-width:180px}.list-item .grow{min-width:0;overflow-wrap:anywhere}.list-item .actions{flex-wrap:wrap}.field details,details.field{width:100%;overflow-wrap:anywhere}summary{cursor:pointer;padding:10px 0;color:var(--teal)}
@media(max-width:760px){.card-head{flex-wrap:wrap;gap:10px}.card-head>input,.card-head>select{width:100%}.card-body>.list-item{flex-wrap:wrap;gap:12px}.card-body>.list-item>.grow{flex-basis:100%}.sidebar{overflow-y:auto}}
.pending-board{grid-template-columns:repeat(3,minmax(0,1fr))}
@media(max-width:760px){.pending-board{grid-template-columns:1fr}}

.handoff-count{display:inline-flex;align-items:center;justify-content:center;min-width:22px;height:22px;padding:0 7px;border-radius:11px;background:#edf1f0;color:#647570;font-size:12px;font-weight:600;margin-left:6px;vertical-align:middle}.handoff-count.has-pending{background:#c53c36;color:#fff}

.handoff-row-actions{flex-wrap:wrap;min-width:200px}.handoff-reason{white-space:normal;max-width:220px;overflow-wrap:anywhere}

#followup-assistant{margin-bottom:24px}.followup-columns{display:grid;grid-template-columns:1fr 1fr;gap:28px;padding-top:12px}.followup-scroll{max-height:350px;overflow:auto}.followup-columns .list-item{flex-wrap:wrap;gap:10px}.followup-columns .list-item .grow{flex-basis:100%}.followup-columns h3{margin-bottom:8px}.followup-columns .actions{flex-wrap:wrap}@media(max-width:900px){.followup-columns{grid-template-columns:1fr}}

/* Sales training sections remain prominent above each workspace. */
.training-navigation{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:14px;margin-bottom:26px}
.training-section{display:flex;align-items:center;gap:14px;min-width:0;min-height:108px;padding:20px;text-align:left;border:1px solid #bdcfcc;border-radius:12px;background:#fff;box-shadow:0 2px 5px #183d3405;color:var(--ink)}
.training-section:hover{border-color:var(--teal);background:#edf7f4;box-shadow:0 4px 12px #183d3410}
.training-section:focus-visible{outline:3px solid #167eae;outline-offset:3px}
.training-section-icon{display:grid;place-items:center;flex-shrink:0;width:42px;height:42px;border-radius:10px;background:var(--soft);color:var(--teal)}
.training-section-icon .navicon{width:24px;height:24px}
.training-section-text{display:flex;flex-direction:column;gap:8px;min-width:0;flex:1}
.training-section-text strong{font-size:18px;line-height:1.4;letter-spacing:.2px}
.training-section-text>span{font-size:12px;line-height:1.6;color:#536b70}
.training-section-state{font-size:11px;white-space:nowrap;color:var(--teal);font-weight:600}
.training-section.active{background:var(--teal);border-color:var(--teal);color:#fff;box-shadow:0 4px 12px #087f7824}
.training-section.active .training-section-icon{background:#ffffff26;color:#fff}
.training-section.active .training-section-text>span{color:#e0f3ef}
.training-section.active .training-section-state{color:#fff;background:#ffffff24;border-radius:5px;padding:5px 7px}
@media(max-width:640px){.training-navigation{grid-template-columns:1fr;gap:10px;margin-bottom:22px}.training-section{min-height:84px;padding:14px 16px}.training-section-text strong{font-size:17px}.training-section-text{gap:3px}}
.support-preview{max-height:48vh;overflow:auto;padding:16px;background:#f6f8f7;border:1px solid var(--line);border-radius:8px;font-size:13px}
.support-control{border:2px solid #d6b979;border-radius:12px;background:#fff;margin-bottom:20px;overflow:hidden}.support-control.manual{border-color:#78a7bb}.support-control-top{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;background:#fcf8ee;gap:12px}.support-control.manual .support-control-top{background:#edf5f9}.support-control-caption{font-size:11px;color:#6b777b;margin-bottom:8px;letter-spacing:1px}.support-control-top h2{font-size:23px}.support-status{display:flex;align-items:center;gap:8px;font-weight:600;color:#7d5d23;background:#f5e6c5;padding:9px 14px;border-radius:20px;white-space:nowrap}.support-status>span{width:8px;height:8px;border-radius:50%;background:currentColor}.manual .support-status{color:#28627a;background:#d9eaf2}.support-control-body{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 24px}.support-control-body label{font-size:12px;color:#526a72;margin-right:10px}.support-control-body select{padding:8px;border:1px solid var(--line);border-radius:6px;background:white}.support-control-body p{font-size:13px;line-height:1.8;margin-top:12px}.support-control-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.support-control-actions>button{min-height:44px}.support-control-actions .support-stop{border-color:#bc6860;color:#98473f;font-weight:600}.support-control-foot{border-top:1px solid var(--line);padding:12px 24px;font-size:12px;color:#526a72;background:#fafcfc}@media(max-width:850px){.support-control-body{align-items:flex-start;flex-direction:column}.support-control-top{align-items:flex-start}.support-control-top h2{font-size:20px}}